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SpaceClaim Frequently Asked Questions:

Can I run SpaceClaim on Windows Server 2003 or on a virtual operating system, such as VMWare or Parallels?

Windows Server has DirectX disabled by default. It must be enabled to run SpaceClaim. SpaceClaim is NOT supported on emulated platforms, but some users have experienced success in operating SpaceClaim in these environments by installing Microsoft DirectX SDK (VMware users must disable experimental DirectX support).

Can I use SpaceClaim with my Spaceball 3D mouse?

Yes. Your 3D mouse should automatically connect to SpaceClaim. If it does not, please download the latest driver for the mouse.

How can I check to see if my system meets SpaceClaim minimum requirements?

For System requirement information for all SpaceClaim products, go to http://www.spaceclaim.com/Support/SystemRequirements.aspx

How can I install .NET?

During installation, SpaceClaim automatically installs .NET on your system if it is not already installed.

How much RAM should my computer have to run SpaceClaim?

Your computer must have a minimum of 512MB of RAM available to run SpaceClaim. For best usage, 2GB or more is recommended.

What operating system do I need to run SpaceClaim?

SpaceClaim requires Microsoft® Windows XP with Service Pack 3 or later, Microsoft® Windows Vista or Microsoft® Windows 7 to run.

What version of .NET is required?

SpaceClaim requires Microsoft .NET Framework 3.5, which includes features that build incrementally upon .NET Framework 2.0 and 3.0, and includes .NET Framework 2.0 service pack 1 and .NET Framework 3.0 service pack 1.

What version of DirectX does SpaceClaim require?

SpaceClaim requires DirectX 9.0c with Shader Model 3.0. Not all video cards that claim to support DirectX 9 actually support all DirectX 9.0c components. To verify this on your computer, run a DX diagnostics report. For information about running a DX diagnostics report, go to http://files.spaceclaim.com/dxdiag.pdf

Which multitouch displays does SpaceClaim support?

For a list of supported multitouch displays, go to http://partnerfiles.spaceclaim.com/website/SupportedMT.pdf.